Your wellbeing is our priority

At kpko Responsible Gaming — Stay in the fun, stay in control

Betting is for entertainment — not for problems. kpko is here to help you build healthy gaming habits every step of the way.

Player Protection

You're thought of at every step

Set your own limits

Control over deposits and bets

18+ Only

Strict restrictions for minors

24/7 Support

We're here for you, whatever you're going through

What is Responsible Gaming?

At kpko, we believe betting and gaming are only enjoyable when done mindfully, within a set budget, and entirely by choice. Responsible Gaming means knowing how much you'll play, how much you'll spend, and when to stop.

Millions of people across Bangladesh turn to kpko for entertainment. Most treat it as a hobby — much like going to the cinema or buying tickets to a cricket match. But for some, it can become a problem. kpko's Responsible Gaming programme exists to make sure that number never grows.

On this page you'll find tips for healthy gaming habits, a self-assessment questionnaire, an overview of kpko's safety tools, and guidance on where to get help. Reading through it all will help you play with much greater awareness.

95%
kpko users play within a healthy budget
24/7
Support team always ready
18+
Strict age verification in place
6
Self-control tools built into your account

6 Core Principles of Healthy Gaming

Stick to these principles and betting will always stay fun — never a burden.

Set your budget in advance

Set a weekly or monthly budget for entertainment before you start. Choose an amount you can afford to lose without it affecting your daily life.

Stick to your time limits

Playing for hours on end weakens your decision-making. Decide how long you'll play each day before you start, and stop when that time is up.

Don't bet on emotion

Chasing losses with bigger bets out of anger or frustration is one of the most dangerous habits in gambling. Stay calm whether you win or lose — if emotions are running high, take a break.

Don't chase your losses

Trying to win back what you've lost by telling yourself "I'll get it back this time" is where the problem begins. Every bet is an independent event — past results have no bearing on what comes next.

Let someone close know

Telling a friend or family member keeps you accountable. If you start hiding your gaming, that's a warning sign. Talk openly with the people close to you.

Taking a break is a sign of strength

Taking a break for a few days or weeks isn't weakness — it's a sign of self-awareness. kpko lets you pause your account directly at any time.

How healthy are your gaming habits?

Go through the questions below honestly. Nothing is recorded — this is just for you.

If you answered "Yes" to most of these questions, take a moment to reflect and seek help if needed.

Playing within budget80%
Respecting time limits70%
Emotion-free decisions65%

* Based on self-assessments by average kpko users

Ask yourself:
1
Did you spend over budget last month?
2
Have you ever placed a larger bet out of anger after a loss?
3
Have you had to hide your gaming from family?
4
Have you ever wanted to stop but felt unable to?

If you find yourself choosing the last two options frequently, take a step back. Reach out to kpko Support — you'll find help, not judgment.

Watch out for these warning signs

These are not signs of weakness — recognising them takes courage.

Betting with borrowed money

Borrowing money from friends, family, or taking out loans to keep betting after your own funds run out is a serious warning sign.

Skipping sleep and meals to keep playing

Staying up night after night or skipping meals to keep playing are signs that a dependency is forming.

Damage to relationships

Your betting is causing arguments with family or friends, or you're avoiding them because of it.

Impact on work or studies

Your mind is on betting during work or study hours, and your performance is suffering.

Unable to stop even after repeated losses

You can't shake the "just one more" mindset, and the losses keep piling up each time.

Playing to relieve stress

You are betting to escape anxiety, loneliness, or depression.

Kpko's Responsible Gambling Tools

These tools are available directly in your account settings — no approval needed.

Deposit Limit

Set a daily, weekly, or monthly maximum deposit limit. Lowering your limit takes effect immediately, but increasing it requires a 24-hour waiting period.

Session Timer

Set how long you want to play in one session. Once the time is up, you'll get an auto reminder and the option to log out.

Cooling-Off Period

Temporarily close your account for anywhere between 24 hours and 30 days. You won't be able to log in during this period.

Self-Exclusion

If you need a longer break, you can close your account for anywhere between 6 months and 5 years.

View gaming history

View a full breakdown of how much time and money you've spent. Understanding your own patterns makes it easier to make informed decisions.

Contact Support Directly

If you have any concerns or issues, reach out to us directly via Live Chat. Our team is here to help — no judgment, ever.

How do I set my limits?

You can set up all the safety tools on your account in just a few simple steps.

1
Log in to your account

Log in to your kpko account and click the profile icon in the top right corner.

2
Go to "Responsible Gaming" settings

From the account menu, select the "Responsible Gaming" option.

3
Choose the tool that suits you

Deposit limits, session timers, or cooling-off — choose whatever works for you.

4
Confirm

Changes take effect immediately once saved. You'll receive an SMS confirmation.

Responsible Gaming Checklist

  • I set my monthly budget in advance
  • I've set a deposit limit in my account
  • I've decided to play a maximum of 2 hours per day
  • I've committed to never betting on impulse, whether I win or lose
  • I'll review my gaming history once a month
  • I'll contact support if I run into problems

Follow everything on this checklist and your experience at kpko will always be a positive one.

Under 18 — strictly prohibited

Kpko is strictly for users aged 18 and above. Age is verified at registration, and a national ID may be requested if there is any doubt. If a minor is found to be using the platform, their account will be closed immediately.

If there are children or teenagers at home, keep your device password-locked and always log out of the kpko app or browser tab.

18+
For adults only

Want to know more?

kpko's Bet Once you enter this section, you can view live scores and real-time updates for all ongoing matches. Click on any match with a "Live" badge to see a detailed scorecard and ball-by-ball or minute-by-minute updates. Some matches also offer live streaming — you'll need to be logged in to your account to watch.

kpko displays decimal odds by default — for example, 2.50. This means if you place a BDT 100 bet and win, you receive a total of BDT 250 (BDT 150 profit + your BDT 100 stake back). The higher the odds, the less likely that outcome — but the bigger the payout if it comes in. You can change the odds format in your account settings. For betting tips, visit our Betting Tips View the page.

Play mindfully, enjoy the experience

Your safety is our greatest responsibility at kpko. Start today — know your limits and play with awareness.

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