How your personal data is collected, where it's used, and how securely it's stored — all explained transparently here.
Every piece of information collected at kpko serves a specific purpose — we don't hold on to any data that isn't necessary.
All your data is secured with AES-256 encryption before being stored on our servers. Passwords are never stored in plain text — only hashed values are kept.
All data travelling from your browser or app to kpko's servers is encrypted via TLS/SSL protocol. No one can intercept it in transit.
Kpko never sells your personal data to advertisers or third parties. This isn't just a promise — it's part of our business model.
You can view, correct, or delete your data at any time. If you close your account, all associated information will be deleted within a set timeframe.
Regular penetration testing is conducted by independent cybersecurity experts. Any vulnerabilities found are addressed promptly.
Data that is no longer needed is automatically deleted after a set period. kpko does not retain data indefinitely.
From the moment you open an account with kpko, we build a relationship based on trust. Part of that trust means being upfront about how we handle your personal information.
This Privacy Policy isn't a dense legal document full of complex language. It's a straightforward, plain-English explanation so you know exactly — what information is collected, why it's collected, and what rights you have.
By using the kpko website or mobile app, you are considered to have accepted this Privacy Policy. Please take a moment to read it.
This policy applies to both the kpko website (kpko.im) and the mobile app.
Kpko only collects information that is genuinely necessary to provide our services. Full details are set out in the table below:
| Data Type | What We Collect | When It's Collected |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | During Registration & KYC Verification |
| Contact Information | Mobile number, email address | At Registration |
| Financial Information | Mobile banking number, transaction history | During Deposits & Withdrawals |
| Device Information | IP address, device model, OS version, browser | During Login & Use |
| Usage Data | Gaming history, betting patterns, session duration | While Using the Platform |
| Communication Records | Support chat messages and complaint records | When You Contact Support |
We never ask for unnecessary information. If you're ever asked for something not on this list, feel free to raise it with our support team.
Every piece of data is collected for a specific reason. Here's a straightforward explanation of each:
Kpko never sells your data to marketing companies or uses it for general advertising purposes.
Kpko may share your information with third parties only in the following limited circumstances:
All companies with whom kpko shares data are bound by a confidentiality agreement (NDA). They are not permitted to pass your information on to any third party.
Cookies are small data files saved to your browser. kpko uses cookies to enhance your experience — such as remembering your login status or keeping your preferred language set.
You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may cause some features to stop working.
You have specific rights over your personal data on kpko:
You have the right to know what information we hold about you.
You may request corrections to any inaccurate or outdated information.
Upon account closure, you may request that your data be deleted.
You may object to the use of your data for specific purposes.
You have the right to obtain a copy of your own data.
You may request that the processing of your data be temporarily suspended while an investigation is underway.
To exercise any of these rights, reach out via support chat or email us at support@kpko.im. We typically respond within 7 business days.
Kpko has multiple layers of security in place to protect your information:
A third-party cybersecurity firm audits kpko's systems annually. A summary of the audit report is available upon request through our support team.
Kpko is strictly for users aged 18 and above. We do not knowingly collect personal information from minors.
If a minor has created an account using false information and we become aware of it, the account will be closed immediately and all associated data will be deleted.
If you believe a minor is using kpko, please contact us at support@kpko.im — we will take immediate action.
Kpko may update this Privacy Policy from time to time. If any significant changes are made, you will be notified via SMS to your registered mobile number or through a notification on the platform.
The date of any changes will always be visible at the top of this page under "Last Updated". Continued use of the platform after a policy update constitutes acceptance of the revised policy.
For any questions, requests, or complaints regarding our Privacy Policy, please get in touch:
When emailing a data-related request, include "Data Request" in the subject line for faster processing.
Your privacy is our top priority at kpko. Register with confidence and enjoy the best betting experience in Bangladesh.